Where We Ship
Right now, we ship within the United States, including Alaska and Hawaii. We're working on international options, but for now, that's the scope.
Processing Time
Orders go out within 1–2 business days after you place them. If you order on a weekend or holiday, the clock starts the next business day. You'll get a confirmation email once your package is on the move.
Shipping Speeds and Costs
Standard shipping takes about 3–7 business days after dispatch. Expedited options are available at checkout if you need your soda faster. Shipping costs are calculated based on weight and destination, and you'll see the exact amount before you pay. Orders over a certain threshold qualify for free standard shipping—the current threshold is shown at checkout.
Tracking Your Order
Every order comes with a tracking number. You'll get it in your shipping confirmation email. If the tracking hasn't updated in a few days, give it a little time—carriers sometimes lag on scans. If it's been a week with no movement, reach out through our contact page and we'll dig into it.
Lost or Stolen Packages
Once a package shows as delivered, it's out of our hands. If it goes missing after that, file a claim with the carrier. We'll help where we can, but we can't replace packages that were confirmed delivered to the address you provided.
Wrong Address
Double-check your shipping info before hitting that order button. If you catch a mistake before your order ships, contact us ASAP and we'll try to fix it. Once it's out the door, we can't redirect it.
Damaged in Transit
If your box arrives looking rough, note it with the carrier if possible and snap some photos. Then contact us within 48 hours. We'll sort out a replacement or refund.